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Welcome to "Egad! It's Monday!" Weekly Commentary comments for: Letter to Bruce Leak

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This is an autoresponded email in reply to my email:

Date:    Wed, Aug 25, 1999, 3:25pm (MDT-1)
From:    The Automatic Reply for bruceleak
Subject:    your mail to bruceleak

Thank you very much for your letter. I appreciate the time and effort you took to write! I'm very excited to tell you that WebTV Networks is growing faster than we could have ever hoped. Due to the growth of the company, I cannot respond to you individually but am putting you in the capable hands of our customer care staff. We have very high standards for customer service at WebTV Networks, and I often find that our capable staff exceeds them. These changes will better allow us to answer your questions in a quick and thorough manner. We will continue to use your valuable suggestions and comments to shape the future of our company.

In the future, please direct your questions and concerns to our Help Center or give us a call at 1-800-GOWEBTV.

Sincerely, Bruce Leak President WebTV Networks, Inc.

UPDATE: As of September 9th 2000 I have not heard one word from Bruce Leak or his "capable staff" regarding my concerns.

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